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Our goal at All
Star Mats is to offer top quality mats with top quality customer
service.
Ordering Online
Ordering product online with All Star is safe and secure!
We use a method of interaction with our visitors that does not
compromise credit card information. The system encrypts your
information securely during checkout.
A note about the Fair Credit Billing Act. Under this act, your bank
limits your total loss and cannot hold you liable for more than fifty
dollars of reported fraudulent charges. In the event your card is used
in a fraudulent manner, you must notify your bank or card issuer
immediately and in accordance with its reporting rules and procedures.
We encourage you to feel comfortable using your credit card to conduct
commerce on our site.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If
merchandise is damaged in transit, make sure to report any damage to
the shipper. Please contact us
for a return authorization claim number. Custom items are non
returnable. Returned products must be in absolutely new and unused
condition for refund consideration. Returns are subject to a 20%
restocking fee for the return of undamaged merchandise.
Shipping Information
Shipping charges are calculated on a per-product basis. Please make
note of the shipping charges associated with each item.
Why we don't offer free shipping
on most products:
When a company offers free shipping on products, the cost of shipping
is generally shown within an inflated price. The shipping fee placed
in the cost is usually based on a higher rate of shipping in order to
cover orders from customers that need a delivery further away. (i.e.
across the country)
By offering the shipping separately
for customers, we ensure that you are not overcharged for the items
you are ordering. This is because your shipping charges are determined
by the delivery zip code and item weight. All Star Mats strives to
offer you top quality products, with customer service you can trust.
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